Charlotte Grange

 5/5

Nurturing Hearts, Enriching Lives

Key Information

Care Provided

CI Rating

Charlotte Grange is a warm, welcoming and friendly home situated in the centre of Hartlepool. It is a purpose built 46 bedded residential care home which provides specialist care for people with age related conditions, including dementia. Charlotte Grange is within walking distance of local shops, restaurants, libraries and places of worship. We also enjoy excellent public transport links and are only a short distance away from the beautiful Hartlepool Marina.

Life

Charlotte Grange has some wonderful spaces to relax in and enjoy company of relatives and friends, including a potting shed area, a seaside area, a garden view area and a countryside area. Our central lounge area provides a hub for the home with a sweet cart, hair salon area and cinema area. There are also lounges and dining areas for residents to relax.

We have an accessible sensory garden, so our residents can enjoy relaxation and activity outdoors.

With our highly trained staff, specialist facilities and philosophy of promoting happy, active and fulfilled lives, we aspire to provide the highest standards of support.

Food and Nutrition

Mealtimes represent an important social occasion and we work to ensure they are as enjoyable as possible, unhurried and relaxed with everyone given plenty of time to eat and enjoy their meal, while chatting and socialising with other residents.

We make a point of celebrating birthdays and special occasions, as well as celebrating and dressing up for national festivities and events such as St George’s Day, Mother’s Day and Burns Night

Our chefs prepare nutritious and delicious meals with drinks and snacks available throughout the day. We also cater for people who have specialist dietary needs.

Graeme

Relative

Charlotte Grange has cared for my mum for over five years. They have always been attentive to her needs and maintained a pleasant disposition. I have always been greeted with friendliness even though I visit at irregular times.

My mum does not want to be in care, but it is apparent that she is well treated there.

The family are very pleased with the care and attention.

Care and Support

We are committed to providing personalised support that promotes people to lead full, happy and independent lives. All our staff receive specialist training and mentoring and really get to know our residents. To achieve this, we spend time understanding their life story and the things that are important to them, so we focus on the things that really matter to them. All our residents have a named key worker who helps develop their own personalised care and support.

We hold a regular forum with residents, enabling them to voice their views on the day-to-day running of our home. We have strong links with local organisations in the community including Alzhemier’s Society, Age UK and local advocacy groups.

Useful information

If you are looking for a care home for a loved one in Hartlepool then Charlotte Grange could just be what you are looking for. We are safely welcoming new residents as well as visitors in line with current government guidelines.